Truth in Merchandising

The point of purchase display at Home Depot read:

"Adding mouldings is a simple, affordable way to
increase your investment in your kitchen."

That is true. Installing gold-plated faucets would increase the investment even more.
Perhaps they meant to suggest the the home improvement project would increase the "value" of a home, or that mouldings offer a good "return on investment."

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Photo Contest Generates Publicity, an Interactive Community, and Free Photos

Anyone in the building product marketing world knows how difficult it can be to get project photos. Miro Industries has come up with an ingenious way to get an influx of their products' photos. By hosting a photography competition for the best MIRO rooftop support photo and the worst rooftop support photo, Miro Industries gets to sift through hundreds of project photos at the expense of $2,000 in reward prize money.

This great idea not only generates publicity by getting other people to use the photos and spread the word about the competition (and therefore their brand), but it also creates an interactive community where people can comment on the best and worst photos such as our favorite one:


Click here to learn more about their competition and to get an idea of how your company can do something similar.

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AIA 2011 Convention Call for Presentations due July 1


Next year's AIA 2011 Convention in New Orleans presents an opportunity for your company to establish your expertise on how innovative planning, design, and construction methods, along with evolutionary or revolutionary approaches to practice, collaboration, and partnerships can create more resilient urban ecosystems where cities of all scales contribute to a region’s sustainability and regeneration.

Due to the many disasters New Orleans has recently faced, the city has had thousands of renovations in the past few years.  The 2011 convention call for presentations invites your company to propose an educational seminar on one of the aforementioned topics relating to the process of creating a more sustainable resilient urban ecosystem.

Proposals are due July 1, 2010.

Chusid Associates can help you generate presentation topics and proposals.

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Chusid Associates Wins Another Award!

We are proud to announce that another team member has won an award!


Our intern, Jakov Peric, won 1st place in last week’s Building Industry Association (B.I.A.) Model Building & Architectural Drawing Competition.  Jakov is an award winner, this is his second architectural internship and he hasn’t even started college!

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Content & Relationships: Which One Is The Egg?


The Chicken & Egg of a successful blog are Content and Relationships. Think of your blog as a local restaurant; do you go there every weekend because the food's great or because the staff is friendly and all your friends are there?

Think of Cheers.

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Greensite Awards 2010

Concrete Construction gets it right. They recognize there's more to "green" than LEED, and that celebrating those extra factors is how the industry will move to the next level in sustainable design.

That's why I like the Greensite Awards.

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Personal Safety at Trade Shows

Sales people face enough hazards when they are on the road. Here is one that they shouldn't have to deal with:

This photo was taken in the exhibition hall at the Pennsylvania Convention Center in Philadelphia. The eight-foot high drapes throughout the exhibit hall, and around its periphery, were higher than the exit lights above the exit doors.

Had there been a fire or other dangerous event, people on the show floor would have lost valuable seconds escaping from the building by their inability to know the nearest egress path.

As you travel, make the point of looking for the nearest exits whenever you enter an unfamiliar building. When I check into a hotel, for example, I walk the hall to note the exits for my floor. (It is frightening how often I find the fire safety of an egress path compromised.)
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Post Script:  I shared my concerns about this with Bob Lester, Director of Engineering at the facility. Here is part of his response:

The floor plans for each show are sent to the Philadelphia Fire Department and the City of Philadelphia Department of Licenses and Inspections for review and comments.  An official from the Fire Department’s Code Enforcement Unit also inspects the exhibit halls before a show opens.  The fire department will look for violations such as blocked exits, narrow aisles and obstructed exit signs.  We are required to make sure exit signs are present at the designated passageways through the pipe and drape and are visible from the show floor.  We currently have large exit signs mounted high on the front wall of the exhibit halls as well as additional signs in storage that can be placed in other locations when required. 

The picture you have attached from the Construct 2010 show was taken inside a lecture area on the show floor.  The raised section of curtain was located behind the stage and was not intended to be used as an entrance or exit.  The plan for egress from this space was for attendees to exit from the opening at the front of the lecture area and into the aisle.  Once into the aisle, exits were visible to the front and rear of the exhibit hall.  Having people pass through a curtain to reach an exit is discouraged since pipe and drape can become an entanglement hazard. 
His point about entanglement in drapes is one I had not considered. Yet, in a panic, people can not be expected to go to the nearest trade show aisle to look for marked exits.

Bottom Line: Practice personal safety wherever you go, and always be mindful of the nearest emergency exits.

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Opening line for trade show

After two days of walking the recent CONSTRUCT trade show, all the people and booths were looking a bit blurry. Then, out of the haze, I hear a bright, fresh voice saying:

"Hello. 
I've been trained to answer all your questions about Munters. 
How can I help you?"

This simple opening line cut through all the noise and brought me back to my senses. The honest freshness of the pitch, as well as the friendliness and vitality with which it was delivered, pulled me into the Munters booth and set me up to ask questions like, "Ok, what does Munters do?"

Even if I had not known what Munters was, I felt I was the presence of a person who was qualified and willing to take care of me. Someone who might provide "assistance" without the high pressured "insistance" of so many reps at the trade show.

I don't know if the pitch will work for other sales reps. I rather doubt it, because coming from the Munters rep it was fresh and original, while coming from someone else it will be a rehearsed script. But the encounter demonstrates that there is still room for innovation, even in a sales forum as well worn as trade shows.

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Tessellations - An Important Architectural Trend

When the history of 21st Century architecture is written, the first decade of the century will be remembered as the era of blob-like, curvy architecture as exemplified in the work of Frank Gehry:
This decade is shaping up to be the era of the tessellated surface. Tessellating a surface, in a simplified definition, means to cover it in polygonal patterns. An article I wrote on this topic has recently appeared in Construction Specifier. May 2010, page 84.

Chief among the driving forces that make complex tessellations practical are BIM-driven CNC-controlled fabrication systems that make it possible to mass-customize components. As the article states, "The machines don't care what shapes they make."

Here is a recent example of a tessellated facade:
Manufacturers of curtainwalls, interior finishes, ceiling systems, and other products are rushing to capitalize on the interest. Ad agencies are incorporating tessellations into graphic designs.

Be wary, however: Architectural fashions lose favor as quickly as they rise.

Photo Credits:
Experience Music Project building, designed by Frank Gehry.
Photo by Rebecca Kennison under Creative Commons.
http://en.wikipedia.org/wiki/File:Seattle_EMP.jpg

Iluma, designed by WOHA
Photo © Patrick Bingham-Hall
http://www.archdaily.com/59896/iluma-woha/

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Should building product manufacturers use Google Wave?

As of yesterday, anyone with a Google account can now use Wave. But why should you? There are a number of helpful new videos posted, but they only discuss a few use-cases, none of which seem to fit our industry directly.

We tried using Wave on a couple of projects during its invitation-only phase, and found it to have marginal utility for our needs. The biggest problem was that while Wave does many things well, it doesn't do them significantly better than the existing tools we were using:

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Architectural Approach to Trade Show Booth Design

A staff member from a construction industry trade association recently reminisced:

"I remember my first trade show... and you gently showing me how to set up and work a booth, and critiquing the graphics. (You were right)."
Helping exhibitors get the most from their tradeshow booths is one of my passions. Most exhibit designers create their displays as if a booth was a two-dimensional graphic. Or, if the booth is complicated, they build a scale model and look at it as if it were a piece of sculpture on display in the pristine environment of a gallery. Instead, I fall back onto my architectural training to envision the design as a totality.

As with a building, I design a booth from the inside out, and from the outside in.

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Seeing the Social Media Light...At LightFair

The editor of Architectural Lighting, Elizabeth Donoff, posted the following comment about the recent Lightfair tradeshow:

"What did excite me about Lightfair this year actually had nothing to do with lighting. Rather it was the way so many in the industry—both on the design and manufacturing side—were embracing different forms of social media. For example, a year ago if you had asked someone if they were on Twitter, they would have looked at you with a blank stare. This year lighting manufacturers galore had set up Twitter accounts and were Tweeting from the show. In fact Architectural Lighting organized the first ever Tweet-up at Lightfair. A chance for people who communicate regularly via this social network platform to meet in person and connect, about a dozen folks gathered at the Design Lounge on the show floor A|L was sponsoring this year. It was a fantastic way to connect with our readers and stay true to what A|L is all about: promoting dialogue through different forums."
She is probably ahead of the digital media curve, due to her experience publishing an electronic newsletter and a robust online edition. The question, however, is: What is the most effective way for you to embrace the new media?

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DuPont's iPhone App

DuPont's iPhone app, mySurface, bills itself as a full catalog of "full-sized samples you can take anywhere you go". I would love to see an app like this with more augmented reality capabilities, but the app does a good job of taking you from color selection to sales rep in one easy package.

User reviews are largely positive; pay special attention to the users that claim they decided to use DuPont products because of the app:

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Off the Schneid

At CONSTRUCT I asked a question at a trade show booth that I've been asking for years. I finally got a real answer. Now that the manufacturer is finally "off the schneid", I will consider using the product in future projects.

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Architects - Statistics

The following can help you better understand architects as a customer group:

1 in 5 architects are self-employed – more than two times the proportion for all occupations.  (United States Bureau of Labor Statistics)

If you target only large firms, you miss 20 percent of architects.
According to a 2008 NCARB survey of registration boards of architecture. There are approximately 104, 000 licensed architects in the United States. There are approximately 29,000 students enrolled in NAAB accredited programs. (Transitioning from Architectural School to the Profession)
Do the math. This means that about 5,000 eager young architects enter the workforce every year.

What are you doing to reach out to them with your brand's message?

If there were no attrition, this is enough to completely replace the existing body of professionals every 20 years. Since most professionals envision a 40 year work life, this suggests that there are twice as many architectural graduates as the industry can absorb. This leads to competition that is one of the main factors depressing architectural earnings. An upside, however, is that there are many architecturally trained individuals that may be interested in careers with building product manufacturers.

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CONSTRUCT Trade Show Report

After the CONSTRUCT trade show that took place last week in Philadelphia, I have serious questions about the viability of the show as a venue for building product manufacturers.

The show had a total registration over 4000 (and up six percent over the previous year's show in Indianapolis), but about a large share of these were exhibitors or "Industry Members" of CSI (product reps), decreasing effective show attendance to under 3000. With this relatively small attendance in comparison to other industry events, many booths were staffed by regional sales managers, not the top managers and technical staff that most attendees hope to connect with at a trade show. In comparison, the AIA Show in June expects to have over 20,000 attendees.

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Construction Materials and Lack of QA Tests Linked to Oil Well Failure

The cement that was supposed to close up the hole of the BP oil well off the Gulf of Mexico was incompetent.


The following article from the Los Angeles Times explains how the cement and lack of QA tests may have been one of the leading causes in this catastrophe:

http://www.latimes.com/news/science/la-na-oil-spill-cause-20100512,0,7025051.story

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Hanley Wood/American Institute of Architects (AIA) Announce Partnership

We just received the following exciting news from the President of Hanley Wood: 

"Hanley Wood is excited to announce that we have finalized our
partnership agreement with the American Institute of Architects (AIA).
As the industry-leading publisher of Architect, residential architect,
EcoHome and Eco-Structure we have solidified a five year integrated
media partnership with the world's leading professional organization
for architects.

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Residential Remodelling Bottom?

WASHINGTON, May 6, 2010 – The level of remodeling activity nationally reached a bottom in the first quarter of this year, according to the latest release of the Residential Remodeling Index (RRI) by Hanley Wood. The seasonally adjusted first quarter national composite of the RRI declined less than 0.2% from the last quarter of 2009. The RRI forecasts a 1% increase in the second quarter of 2010, the first quarter-over-quarter improvement in two years.


While the second quarter 2010 forecast still represents a 2% decline year-over-year, Hanley Wood forecasts continued acceleration of remodeling activity through the end of 2010 and into the beginning of 2011. That growth would rival the growth experienced in 2005 and early 2006.

"Our new forecast for remodeling represents a substantial change from our view at the beginning of the year," said Jonathan Smoke, Hanley Wood's Senior Vice President of Market Intelligence Products & Innovation and the architect of the RRI. "At the beginning of the year, we didn't see conditions improving until 2011. But in the first quarter we've seen an uptick in activity in many markets and as a result, it appears the industry has seen the bottom of this downturn."

"Not all markets are rebounding," says Smoke, noting that while several MSA's are above the RRI's baseline 100 level, some still measure below 50, indicating that they have less than half the volume of projects compared with 2007. "Remodelers in Washington, DC, the MSA with the highest RRI score in the first quarter, are in a much better position than those in Akron, OH, which had one of the lowest scores," Smoke said.

The RRI confirms anecdotal evidence of increasing remodeling activity. "We are hearing good news in several markets, particularly around products and projects that can capture tax credits and stimulus funded incentives," said Rick Strachan, Hanley Wood's Executive Director Residential Remodeling.

About the Residential Remodeling Index

The RRI is a quarterly measure of the level of remodeling activity in 366 metropolitan statistical areas (MSA) in the U.S., with the national composite reflecting the national level of activity. "Activity" includes home improvement and replacement projects, but does not include maintenance or projects of less than $500. The seasonally adjusted index shows the relative level of activity in the geography specified (MSA or national composite) compared to 2007 (the baseline year). A number above 100 indicates a level of remodeling activity higher than the level of activity at the beginning of 2007, which was the peak of remodeling activity in the prior decade. The index is produced through a statistical model that leverages detailed data on remodeling activity, including household level remodeling permits, and consumer reported remodeling and replacement projects. Quarterly historical results for the national composite and for each of the 366 Metropolitan Statistical Areas in the U.S. are available back to 2004.

From Hanley Wood

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WORKING THE TRADE SHOW


As a marketing consultant specializing in the building products industry, I’ve been able to attend hundreds of trade shows, design trade show booths for my clients, and even train sales representatives to work in trade show booths. But until a few years ago, I had never actually worked in a trade show booth. What I learned by using the show as a laboratory reconfirmed some of what I’ve been teaching, and also taught this old marketing hound a few new tricks.

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CSI San Diego - Building Material Sales and Marketing Symposium

Chusid Presents:
CSI San Diego 
Building Material Sales and Marketing Symposium
Thursday May 27

Click here for more information:

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Get More Value Out of a Trade Show

Nowadays, we have so many available means of marketing.  If you're not taking advantage of them, you may be left in the shadows. Trade shows are expensive, so you don't want all of your hard efforts to be wasted by not marketing properly before, during, and most importantly -- after the show.


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About Chusid Associates

Chusid Associates is North America's leading building product marketing and architectural technology consultant. If you have questions or would like to schedule your free introductory consultation, please contact us for more information.

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