Beautiful Concrete House

I've been focusing on decorative concrete a lot lately, so I was very excited when I saw this beautiful concrete house on 4-construction.com.

Designed by Spanish architecture studio A-cero, this house, located in Madrid, is a wonderful example of what can be achieved with exposed concrete.

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Another Award for Chusid Associates

Chusid Associates created an advertisement for a client that was the #1 lead producer of ALL ads run in the past twelve months (9/2009 - 9/2010) in the Architectural Products Top 50 Products.

"Your ad that ran on the inside front cover of our Nov. 2009 was the #1 lead producer of ALL ads run in the past 12 months! As such you will receive mention in our Nov. issue Top 50 Products editorial this year. Nice work… winning this is a combination of having a great ad supporting a great product!" -Architectural Products
 

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Wanted: Salesman/Saleswoman for Chusid Associates

Chusid Associates is seeking a salesman/saleswoman to sell services to the multi-billion dollar building products industry. Our 25-year old firm has kept growing despite the recession, and is now poised for breakthrough growth. This nationwide and international opportunity offers six-figure commission-only income potential.

You will be selling professional consulting services to executive-level managers of architectural and building product manufacturers; services include strategic business planning, technical product evaluation, and marketing communications. The ideal candidate has worked with the building product industry and knows how to sell intangibles. Must have exceptional communication skills. Experience selling advertising, public relations, branding, design, engineering, or other services is a plus.

Visit www.chusid.com and www.BuildingProductMarketing.com to learn about our business and meet our existing clientele. Send cover letter explaining how you meet requirements, plus resume, and previous earning history to opportunity@chusid.com.

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A Durablity Index For Home Building?

Is there a way for a home buyer to know not only what a home is made of, but how well the home is built?  Should there be?

"At the "Federal Alliance for Safe Homes (FLASH) Annual Meeting being held in Orlando Florida on October 6-8, 2010, a group of government, industry, and corporate leaders as well as a variety of Subject Matter Experts will finalize ongoing work to define the features and performance standards for the Durable and Green house of the future."

This work is expected to eventually result in a Durability index, a result that could have major marketing implications if the index gains wide acceptance.

Read the whole post here.

FLASH is a non-profit, 501(c)3 organization dedicated to promoting disaster safety and property loss mitigation.

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Technology is changing products and how they’re marketed

As part of our strategic planning, my firm is trying to identify trends that will affect the future of the construction industry. What major issues do you see for building product marketing during the coming decade?—J. W. H., market analyst

In the May issue we discussed five trends affecting the industry, from environmentalism to labor shortages. Here are five more that are opening doors for construction manufacturers.

6. Computers
Construction used to be the manipulation of materials; now it is primarily the manipulation of information. More effort is spent processing documents than materials. The computer has become the most important piece of construction equipment, affecting every aspect of building- product sales and marketing.

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Chusid Associates Wins 3 More Awards

Chusid Associates Won Three Awards this fall!

The Construction Writers Association has awarded us:

1)     Our second Godfrey Journalism Award - Read the judges' comments here.
2)     Website and Electronic Communications Award - Helmets to Hardhats Newsletter
3)     Marketing Communications Award - Ceilings Plus Idea Box

Our team at Chusid Associates has been very busy combining our creative and technological wires in our laboratory to provide the most innovative services possible. The judges liked the outcomes!

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The Power of Blogging

Chusid Associates received a call yesterday from the president of a building product company. When Michael asked how he learned about us, he said he found our blog while searching on the internet. He said,


"I spent all night reading it. It is like reading a history of my life. Most of the issues you deal with are the same I face everyday."

 Adding a blog to your company's website will increase your search engine optimization, making it easier for the people who are searching for you to find you through keyword searches. Blog on!

---------------------------------------------------*****Addition to post added on 9/28/10*****---------------------------------------------------

To further prove the power of blogging, this blog post was added to a CSI newsletter under the section entitled, "Community" as "Member Blog: The Power of Blogging."

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Safety - Always

Construction is one of the most dangerous industries. Too frequently, however, building product sales literature inadvertently promotes unsafe practices.


This is especially a problem with photographs. Art directors and graphic designers that are unfamiliar with the hazards of construction are often attracted to images that show reckless practices. For example:
  • A model is posed in a heroic stance, high on a scaffold or exposed structure... without a safety harness.
  • A power tool operator shows a smile and steady, confident eyes... but is not  equiped with goggles or dust mask.
  • A video shows an inspector closely examining a product rolling down an assembly line... but does not wear a hair net to prevent his or her long tresses from getting tangled in the conveyor belt.
  • People are installing a product at the bottom of a trench... that is not shored.
Marketing communications can help to establish a culture of safety in construction. Sales literature should not show dangerous practices.

Keep your customers alive!

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UniFormat 2010: How Will You Use It?

CSI and CSC have released UniFormat 2010. This new edition harmonizes with CSI’s other standards and formats, including MasterFormat’s 50 divisions and the new PPDFormat, which guides the development of preliminary project descriptions. The new version improves UniFormat's ability to consistently serve its purpose:

Because it breaks a facility into the systems that perform distinct functions – shell, foundation, interiors, etc. -- without naming the specific solutions used to achieve them, it provides a consistent method for tracking and estimating costs and evaluating options even before the design team has finished developing drawings and specifications.
What This Means for Manufacturers?

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Product Shots: Faking It For Real

Looking too good to be true is what a product shot is all about.  And frequently, that’s how product shots are made, too.

We recently needed to shoot a magazine cover shot for an article we’d placed, a sort of stealth product shot with a good deal of production value.  The scene is supposed to be a steaming shower, a location that is not so easy to photograph for several reasons: they're small, they're often short, they're wet.  To make the assignment more challenging, it had to be a wheel-chair accessible shower.  And to make our lives more interesting, we had a very short deadline.

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QR News: Surveys, Real Estate, & Certification Programs

QR codes have arrived. While they are still gaining mass recognition and acceptance, they are now used in enough places and creative applications that they will be a "must-use" technology within the next few years. Having opened my eyes to them, I see them everywhere; in the grocery store, on my mail, on billboards, and in industry magazines. Here's two sightings of innovative QR programs:

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Industry, general trends shape construction customers’ needs

Ten Trends—Part I

As part of our strategic planning, my company is trying to identify trends that will affect the future of the construction industry. What major issues do you see for building product marketing during the coming decade?—J. W. H., market analyst

Many forces that affect other industries also shape construction, but with results unique to our industry. The following significant issues should be considered as part of your look over the horizon.

1. Greening
Environmentalism uses both sticks and carrots as incentives. Legislation and court action are the sticks. Regulation of certain products portends enormous opportunities for companies that can introduce successful substitutes. Regulated substances include volatile organic compounds in paint, chlorofluorocarbons in air conditioning equipment, and asbestos.

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Missing Standards

By Sheldon Wolfe

Although there may be a few products that require little thought in specifying, most require some minimum amount of research, comparison of similar products, and determination of the right combination of characteristics best suited to a project. Even then, the process can be straightforward and fairly simple, provided the type of product is common, governed by widely accepted standards for materials and performance, well-described in product data, and supported by reputable manufacturers and representatives.

It has been stated that industry standards are not sufficient, as they tend to reflect the lowest performance of the association members. Even if that is true, those standards still provide a valuable service by specifying a multitude of characteristics, allowing the specifier to use them as a base. After that, it is relatively easy to specify that some component be something different from that required by the standard.

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Designers Become Competitors

Global architectural design firm HOK has launched a new business: HOK Product Design, LLC. Through this venture, HOK designers from across the firm will design products for use in and around the firm's core business of architecture and interior design. HOK Product Design will license its designs to manufacturers for fabrication and sale.

Many building product innovations have been developed by architectural practitioners, and some architects have even gone on to form successful building product companies. However a large, well organized program of innovation like HOK's changes the game, transforming the design firm into a veritable business incubator.

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New Testing will lead to New Opportunities

New testing procedures can lead to new opportunities for innovative building products. With that in mind, I an eager to see what emerges from the new research facility being built by the Institute for Building and Home Safety. Their laboratory is large enough to test complete buildings to measure their performance under hurricane, tornado, fire storm, and other destructive forces.

Under typical testing conditions, individual materials or small assemblies are tested separately. This complicates the assignment of blame when a building failure occurs. More critically, designers, builders, and code officials often have to guess about the best details to use in construction, By instrumenting and testing entire buildings under controlled, repeatable conditions, the industry should be able to obtain more holistic data about design requirements and material performance.

Armed with this information, manufacturers will be able to develop better materials, and will have convincing performance documentation for suspicious customers.

The facility will also be able to capture high speed video of building failures. This will have a profound impact on consumers, presenting them with clear information about how better materials save lives and property.

An article on the project was published in ENR.


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Motivate specifiers to change their habits

To gain market share for my company’s new product, I must displace well-accepted products that have been used for many years. How can I get architects to change their specifying habits?— D.W.F, marketing vice president

There are only three reasons why building designers change their product specification habits:

  • Boredom with existing products
  • Rational evaluation of building requirements
  • Stress
Boredom is an especially strong motivation for designers who constantly strive to create an original look or design solution. You can capitalize on this if your product offers a new look or makes a fashion statement.

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Upside-Down Back Cover

Advertisements on the back cover of a magazine command a premium rate for the extra visibility. Pavestone takes the concept to a new level. By running their ad upside-down with regard to the rest of the magazine, they create an appearance that the ad is really the front cover of a magazine. This illusion is heightened by a layout that looks like the masthead and teaser headlines found on a real magazine cover.


I do not know if the concept wins them any more business, but I give them credit for originality.

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Greenwash of Week - Office Noise

LogiSon offers sound masking systems to help eliminate unwanted noise in the workplace. But if you click on their website, you will get dosed with a high volume talking head. By the time you have found the turn off sound button, you will have disrupted the quiet productivity of your co-workers.

The person shown above walks into the screen unannounced, creating uninvited noise.

If you are going to sell sound solutions, please don't contribute to the problem by generating unsolicited noise in my office.

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Direct Mail Still Works

There was no way to ignore this package when it arrived in our office via USPS. The presentation works because the new foam product needs to be felt and handled to be understood. More, the outer sleeve is targeted to support a local presentation, and the fan-deck cards invite more interactivity than a plain brochure would.


And to make sure the message was received, Owens Corning also sent an email announcement about the local event. It arrived within a day of the package.

One suggestion to improve the presentation:  The cover letter was set in 8 point type, almost impossible to read. They could have said more, by saying less.

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Concrete Decor Show Informational Meeting

There will be an information meeting next week for companies interested in learning more about the Concrete Decor Show and Spring Training. The meeting is Wednesday, Sept. 15 at the Nashville Convention Center. More information is available here or at the show website.

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Mega-Sized A/E/C Firms

AECOM has redefined what it means to be a large A/E/C consulting firm. It is now a Fortune 500 company with clients in more than 100 countries and annual revenue of $6.3 billion.  URS Corporation, a global provider of engineering, construction and technical services, has revenue of almost $9 billion.

Can building product sales and marketing techniques that work in other parts of the construction industry scale-up to deal with such behemoths?

A new white paper from SMPS Foundation, offers insight:

Supersized Competition: What You Need to Know About the Creation of A/E/C Megafirms by Alexandra S. Brown, and Scott E. Mickle, CPSM, BD & Marketing Director, LandDesign


SMPS Foundation is affiliated with the Society for Marketing Professional Services, a group focusing on marketing of design and construction. So while the report focuses on on marketing professional services, you will be able to glean tips applicable to marketing bricks and sticks.

Other recent white papers from SMPS Foudation include:

A summary of these reports, and links to previous SMPS reports, is available.



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Architectural Photography Links

John Siskin is one of the architectural photographers we work with.  The following are links to some of John's articles and image galleries:

Interior Lighting: How The Pros Do It

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Think twice before you price: Whether you put a price on your building product catalog depends on its reference value, and whether you intend to sell it.

Can I charge designers and builders for my building products catalog? Even if I don’t intend to collect money from them, should I put a price tag on my materials so that customers attach greater value to them?—R.G., general manager

Most product catalogs are costly to produce and distribute. A custom imprinted, three-ring notebook with tabbed dividers, printing, assembly, packaging, and postage can readily cost $50 or more. Samples would add to that cost.

Many marketers wish they could offset this cost by charging for their literature. But as in all marketing decisions, you must consider your customers, their expectations, and your competitive environment.

Design and construction professionals are accustomed to receiving sales literature at no charge; they would resent being asked to pay for yours. Their attitude is: “We’re doing you a favor just by considering your product. You’ll make money when we specify or buy the product, so why should we pay for your advertising, too?” Plus, the cost and time required for them to order and pay for your literature could derail a fast-moving sales opportunity. Charging for your literature may be enough to motivate them to look for a more accommodating supplier.

In general, you should not put a price tag on your literature unless you intend to sell it somewhere. Trade associations, for example, typically charge for their reference manuals. And after many years of free distribution, Sweet’s now charges for its catalog files.

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Most Innovative Product Award Call For Entries

The call for entries is out for the 2011 Most Innovative Product awards, given by Concrete And Masonry Products magazine and awarded annually at World of Concrete in Las Vegas.  It's open to any WOC exhibitor. 

In the past, we have found this a cost-effective form of publicity for our concrete-related clients.  Entries all get exposure in the magazine, in the WOC daily magazine, on the WOC website, and in a special display at the show in the central concourse of the convention center.

This year's entrance fee is $500 before Oct. 15, 2010, or $600 until the Oct. 30 final entry deadline.   We can help prepare an entry to meet that deadline.

http://www.worldofconcrete.com/exhibitor/toolbox/most-innovative-products-mip.aspx

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Labor Day Considerations

I salute the working men and women who build:

  • The mechanics, machine operators, and assembly workers that produce building products.
  • The truckers. warehouse men, and crane operators that deliver materials to their right location.
  • The carpenters, plasterers, steamfitters, roofers, concrete finishers, and other crafts and trades people that work in difficult and too often dangerous site conditions to assemble and buildings.
  • The the operating engineers, janitors, and service technicians that keep our buildings functioning.
This website usually focuses on the role of architects, engineers, and contractors in making building product specification and purchase decisions. But it would be wrong to neglect the importance of laborers in determining the acceptance and success of any building product marketing campaign.

One more thing:  Have a very safe holiday weekend.

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MasterFormat Updates

MasterFormat is the construction industry standard for organizing information about building activities. It is used to compile project manuals, cost databases, and information about building products.

Six years after MasterFormat 2004 was issued, there are still segments of the building industry clinging to outdated versions of MasterFormat.  This became clear last night when I made a presentation about MasterFormat to the American Society of Plumbing Engineers (ASPE). I told them that now is the time to move ahead. The updated version of MasterFormat has reached critical mass in the construction industry. Continuing to use an older version gives the appearance that a firm is behind the times and not keeping up with best industry practices.

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Flashings for Masonry

While masonry is one of the most ancient ways of building, the techniques used are constantly evolving.  An article written by Chusid Associates in collaboration with our client, Earl Bickett of Mortar Net USA, has just been published in the Construction Specifier, September 2010 issue. It discusses trends in cavity wall flashing.

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Trade Association Antitrust Guidelines

When called upon to participate in trade associations, employees and agents of building product manufacturers must understand and comply with antitrust laws.

Antitrust laws prohibit firms in the same industry from conspiring to restrain trade. There are potential civil and criminal penalties for violations under United States antitrust laws. Potential consequences of violating or appearing to violate antitrust laws can be severe for trade associations, member companies, and their employees.

When attending trade association meetings and other activities, you must follow general guidelines in order to avoid violations of antitrust laws.

Topics that must be avoided include:

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Chusid Associates De-Filed

When, recently, our storage room was defiled by water from a ruptured pipe, I decided it was time to de-file Chusid Associates of as many paper-based documents as I could. This process has helped me measure how far and fast our industry has come in the shift to digital media.  Here are some of my observations:

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About Chusid Associates

Chusid Associates is North America's leading building product marketing and architectural technology consultant. If you have questions or would like to schedule your free introductory consultation, please contact us for more information.

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